Delivery and Shipping Policy
Last updated: February 29, 2024
Welcome to Kidilisious! We appreciate your trust in us and strive to provide a seamless shopping experience. Please read our Delivery and Shipping Policy carefully to understand how we handle shipping and delivery of our products.
kidilisious.com believes that Shipment is a critical part of the business proposition. To this end, the kidilisious.com shipment policy is meant to ensure a smooth, prompt shipment of the right products in good condition and at competitive rates. Except for Buyer arranged Pickup, transit-related risk of damage to goods or short shipment shall be endeavored to be minimal and any losses on these accounts would in any case not need to be borne by the Buyer.
We dispatch the goods only after receiving the payment in our Bank Account or via any of our designated modes for receipt of payment. The time for Delivery of the goods may vary according to the location. The Standard Delivery time for our shipments is 1-3 business working days approx. Our Prime Shipping partner is Fedex, Delivery but at times we ship our products via DHL, Fedex, Udaan, Aramex etc. Our International Shipments are also connected via these Delivery Partners.
In all the conditions mentioned above, our customers are requested to contact us via E-mail at info@kidilisious.com or Contact on +91-86678 84626
For alteration: - To and From shipping charges will be paid by the customer.
The only thing required is that you keep the item concerned with you along with all its packing materials in which you received the delivery.
Custom Duty: In international orders custom duty/charges may be applicable as per country of import's custom department.
General Information
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Shipping Locations:
- We ship our products both domestically and internationally.
- Please check the availability of shipping to your specific location during checkout.
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Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Customized or personalized items may require additional processing time.
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Shipping Methods:
- We use reliable courier services for shipping.
- You can choose from standard or expedited shipping options during checkout.
Shipping Costs
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Domestic Shipping:
- Shipping costs within India are calculated based on the weight and dimensions of the package.
- The shipping cost will be displayed at checkout.
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International Shipping:
- International shipping costs vary based on the destination country and package weight.
- Please note that customs duties, taxes, or other fees may apply for international orders. These charges are the responsibility of the recipient.
Shipping Updates
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Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order’s status on our website or through the courier service’s website.
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Delivery Time:
- Domestic orders usually arrive within 3-7 business days after dispatch.
- International delivery times vary based on the destination and shipping method chosen.
Buy Online and Pick Up at the Store
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In-Store Pickup:
- We offer an option for online purchase and in-store pickup.
- If you prefer this method, select it during checkout, and we’ll notify you when your order is ready for pickup.
Missing or Lost Products
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Lost Shipments:
- If you do not receive your order within the estimated delivery time, please contact our customer support team.
- We will investigate and take appropriate action to resolve the issue.
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Damaged or Missing Items:
- If your package arrives damaged or if any items are missing, please notify us within 3 days of delivery.
- We will arrange for a replacement or refund as necessary.
Changes to this Policy
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Policy Updates:
- Kidilisious reserves the right to modify the terms of this policy at any time without notice.
- Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or need assistance regarding our Delivery and Shipping Policy, please reach out to our customer support team.